Account Deletion Policy – CRM FDM

Data Deletion Policy – User Data Removal Steps

Fueldigi respects users' rights to access their personal data. Here, we clarify the Data Deletion Policy, outlining how users can request to delete their data from our platform.

How to Request Data Deletion

We also offer the option to delete their personal data at any time via a request process.

• Customer support contact form
• Registered official email request
• Account management section

Our support team will review and verify the request before initiating the deletion process.

Details Eligible for Deletion

Fueldigi deletes the data after verification upon receiving a professional mail request.

• Personal profile information
• Contact details
• Account-related data
• Stored customer preferences

Our technical team processes deletion from our active database and operational systems.

Data Deletion Procedure

We analyze the deletion request. Once approved, we start the process, such as:

• User request verification
• Removal of personal information
• Planned removal from backup databases
• Confirmation notification shared with the user.

The complete deletion process takes 7 to 30 working days.

Data Retention Exceptions

We may retain certain information that may be temporarily required for:

• Legal compliance
• Financial record upkeep
• Fraud deterrence
• Security investigations

This data is protected under the company's security policies.

Secure Data Removal

These data deletion steps are handled securely to ensure without further issues.

• Personal data should be removed securely from production servers.
• Restricted access to archived backups
• Team monitoring to confirm complete deletion where applicable

Throughout the process and steps, our team ensured secure protocols.

Contact for Data Deletion Requests

If our website, application, or services user wishes to remove their personal information, they can contact us via [email protected] with a proper reason. Then, we analyze the mail information and remove data. The processing will be held and completed as mentioned in the above business days.