Privacy Policy - SPA

1. Information We Collect

Our spa mobile app collects the following major details from our client while after install app for their effective usage.

• Full Name
• Phone Number
• Email Address
• Appointment Booking Details
• Membership Information
• Gift Card Purchase Details
• Location Information - It helps clients to find the nearest branch to get the best services.
• Payment Information - We use a more protective payment gateway.

To provide our services efficiently, we collect a few details from our clients.

2. Purpose of Data Collection

For the following purposes, we collect details from you.

• To process and manage your service bookings.
• It supports confirming your booking and appointments.
• To manage the membership card's valid period.
• To process gift card purchases.
• To enable secure online payments.
• We service updates, offers, and discounts.
• To enhance customer experience within the app.

We don’t sell your personal details for third-party marketing purposes.

3. Payment Information

We have a trusted and secure payment gateway provider.

• Our clients' card details are not on our server or cloud.
• The card details are stored securely only on our company database.
• Users have full control to add, manage, or remove saved payment methods at any time from their profile settings.

The financial details we collect are only for services booking-related.

4. Data Storage & Security

We store the data only in our company database. If our clients need to delete their card and personal details, they can do so manually. The data will automatically be removed from our database.

• Encrypted data transmission
• Restricted internal access
• Regular security monitoring

Your data is stored only for service-related usage and operational requirements.

5. Sharing of Information

We do not sell or share your personal information with third-party marketing agencies.

Your data may only be shared:

• We have secure payment gateway providers (for only transaction processing)
• We have authorized internal staff to manage the service.
• If required by law or legal authorities.

We may send you company-related offers, promotions, and updates directly from the River Salon and Day Spa contact number.

6. Membership & Gift Card Policy

Customers can:

• Enroll in membership programs.
• Purchase and redeem gift cards.
• Manage bookings through their nearest River Day Spa location.

Membership details and gift card transactions are securely stored within the app for user convenience.

7. User Rights

As a user of the River Salon and Day Spa Services Booking App, you have the right to:

• Access your personal information.
• Update your profile details.
• Remove saved payment methods.
• Request the deletion of your account.
• Opt out of promotional communications.

For any data-related requests, users may contact our support team at

Email: [email protected]

8. Third-Party Links

Our app may contain links to external platforms (such as maps or payment gateways). We are not answerable for the privacy procedures of third-party assistance.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental supervision. We do not collect any personal data from kids.

10. Policy Updates

River Salon and Day Spa reserves the right to edit or modify this Privacy Policy at any time. Any changes will be updated within the app with the revised practical date.

11. Contact Us

If you have queries regarding this Privacy Policy, please contact:

River Salon and Day Spa

Email: [email protected]

12. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be communicated through the application or by the organization.

Last Updated : Feb 2026